FAQs

Have a question and need an answer quickly? Search FAQs by keyword, or browse popular queries below.

  • Where are your products made?
  • Does my purchase come with a manufacturer’s warranty?
  • Where can I get my product repaired or Service ?
  • What if I have a question that was not listed here?
  • Can I take the glasses I bought online for adjustments in-store?
  • My glasses are out of warranty period. Is it possible to get them repaired or order replacement parts?
  • What does a polarized lens do?
  • How can I avoid damaging my glasses?
  • What are Transitions™ lenses?
  • Is Ultra-Violet (UV) protection important?
  • My glasses broke, is there any warranty coverage?
  • What if I want to exchange my product?